Frequently Asked Questions

• How do I reset my Kangaroo security device/s?
• How to prevent false alarms
• Is WiFi needed for this system?
• How do I create my Kangaroo account?
• I’m skeptical about tech issues/deficiencies and the Kangaroo system architecture. I hear about people’s Wi-Fi being hacked all the time. What makes you guys different?
• How do I change my wifi connection?
• What payment methods do you accept?
• Do Kangaroo devices come with a warranty?
• Why do we need access to your location during the setup process?
• How do I register my Kangaroo system with my local authorities?
• What is Bluetooth and how does it work?
• Arming and Disarming
• Professional Monitoring
• Integrations
• Adding people to your home
• Managing activity history
• Privacy